COO Donna Moore featured on Bridge the Gap podcast

COO Donna Moore featured on Bridge the Gap podcast

Bridge the Gap featured COO Donna Moore on a podcast regarding how Park Springs is maintaining person-centered care through the COVID-19 pandemic. Park Springs staff locked in with their members for 75 days and were able to continue to provide services to the most vulnerable in large part due to the household model of care employed by the life plan community’s skilled nursing facility.

“Our household model of care is really a phenomenal way to manage through this crisis,” shared Moore as she explained how the structure of the facility – set up in households of 18 private bedrooms with en-suite, a common living room, kitchen, dining room and outdoor space – helps to create separation.

Not only does the household model facilitate infection control and care, but it also facilitates caring. According to Moore, “care” implies the physical body, but at Park Springs, “caring” takes care of the physical body, social needs, heart needs and mental needs, as she said “We believe in person-centered care. You’ve got to take care of the whole person.”

Moore shared how Park Springs members continue to be engaged despite social distancing protocols, stating “Social isolation doesn’t have to be isolating.”