The Park Springs Response

The Park Springs Response

Regarding our current Covid-19 procedures, please be assured that the health and safety of our Members, staff, and guests remain our number one priority. We are following recommendations from the CDC with the guidance of our Medical Director, Dr. Khan and our Covid task force. Park Springs takes our responsibility to our community seriously and we are all committed to providing responsive services to prevent the potential spread on our campus.

We are maintaining smart practices that mitigate risk. Park Springs encourages our Members to determine a new routine that takes these practices into account while also allowing them a healthy mindset. We look forward to providing the utmost safety and comfort for our Park Springs family.

We are constantly monitoring the situation and will update this page as necessary. Currently, these are the precautions we at Park Springs are taking to maintain safety, support, and wellness for everyone:

Regarding our current Covid-19 procedures, please be assured that the health and safety of our Members, staff, and guests remain our number one priority. We are following recommendations from the CDC with the guidance of our Medical Director, Dr. Khan and our Covid task force. Park Springs takes our responsibility to our community seriously and we are all committed to providing responsive services to prevent the potential spread on our campus.

We are maintaining smart practices that mitigate risk. Park Springs encourages our Members to determine a new routine that takes these practices into account while also allowing them a healthy mindset. We look forward to providing the utmost safety and comfort for our Park Springs family.

We are constantly monitoring the situation and will update this page as necessary. Currently, these are the precautions we at Park Springs are taking to maintain safety, support, and wellness for everyone:

Guidelines at Park Springs for Members, Employees, and Visitors:

  • Visitors are allowed onto campus to see Members in our Independent Living neighborhoods. These visitors are required to 1) Pass a temperature screening and health questionnaire at our main gate 2) Wear a mask and practice proper social distancing 3) Not access indoor communal spaces. Visitors may enter a Members home or be in outside areas such as the lake, courtyards, and walking paths.
  • Visitors, limited to two, are allowed on campus to see Members in Independent Living Neighborhoods
  • Park Springs areas of higher levels of care must follow the guidance put in place by the Centers for Disease Control (CDC) and the State of Georgia.

    Regular visits will be limited to two visitors at a time; anyone over the age of 12 will be permitted to visit. A Member may have visits twice a week. Visitation is available on Mondays, Thursdays, and Sundays between the hours of 10am – 12pm and 5pm – 7pm. Each visit will be limited to a two-hour period and must be scheduled at least 24 hours in advance of the visit by calling the receptionist. This allows notification of the staff members so that entry into building will be granted to the visitor(s). Please call Karen Reid at 678-684-3080 to schedule a visit with a Member living at Pebblebrook. At Cobblestone, visitation stations are also available and a visit can be schedule through the Assisted Living Guide at 678-628-0971.

Indoor visitation for higher levels of care will be available if and when the following two criteria are achieved: 

        • The building or separate community is free from positive COVID-19 cases for a period of 14 consecutive days and there is no active outbreak testing being conducted 
        • The 14-day positivity rate for the county where the community is located is less than 10% as reported by the Georgia Department of Public Health in its most recent report. [Additional Considerations for Skilled Nursing: CMS will allow visitation for Medicare patients in compassionate care situations according to the core principles of COVID-19 infection prevention and facility policies] 

Protocol for Indoor Visitation 

        • Each visitor will be screened per the existing protocols for screening prior to entering the building. Screening will be documented. 
        • All visitors must correctly wear a surgical mask per the direction of the community and observe appropriate social distancing during the visit. Oversight and monitoring of the visit will be provided by staff members. 
        • Visitation must take place inside the individual Member’s private room. Visitors will not be permitted anywhere else in the building and must be escorted to and from the Member’s room. 
        • Traffic and movement through the building will be limited to a direct route to the member’s private room from the entrance of the building. 
  • Surgical masks are required to be worn by Members, guests, and employees at all times on campus. For Members and their guests, these masks are required to be worn when outside the Member’s home on campus. The face mask should cover your nose and mouth completely.
  • Everyone coming through the main gate of Park Springs and Pebblebrook will be screened according to the CDC guidelines. This includes a questionnaire and temperature check. Non-Members who fail to pass will be denied access to the community. Any Member who fails to pass will be asked to quarantine in their home and to contact the Wellness Clinic for follow-up instructions.
  • The back gate to the main campus will remain locked indefinitely. All access will occur through the front gate of Park Springs.
  • A maximum of two people on an elevator at any time.
  • All General Wellness Guidelines should be followed.

General Guidelines:

  • Independent Living Dining Room and Pub will return to full capacity for members, no guests at this time.
  • Cobblestone and Pebblebrook: Modified communal dining has been implemented. Members will eat in two shifts to ensure appropriate social distancing in the household dining rooms. Members may choose to eat in their residences.

General On-Campus Living:

  • The gate to the golf course is open.
  • All group classes and activities in Independent Living have been temporarily postponed.
  • Member activities and fitness center will resume at full capacity for members, no guests.
  • Transportation will resume at full capacity, normal service (i.e. Salons, Banks, etc.), however will require masks to be worn. No family members will be allowed. Masks will be required for all transportation.
  • Member outings will resume, excluding dining venues. Masks will be required for all outings.
  • All Member Meetings & Committee Meetings will resume at full capacity.
  • Club Rooms can be scheduled at full capacity.
  • Back pedestrian gate will remain closed until further notice.
  • We recommend that you wear a mask when you are outside of your home as you may come in contact with staff and or visitors. (i.e. Dining room, Community Hall, Common Areas)
  • We will increase the total number of guests allowed in your residence to 6 (for a total of up to 8 including the members) and no age limit, however masks are strongly recommended by all.
  • Routine housekeeping has returned. A housekeeping team will enter the home to perform the 10-step cleaning process in a 1 hour window of time. Housekeepers will wear face masks, foot coverings, and gloves during service. Members are expected to maintain at least 10 feet from the staff by staying in a separate room or going to the closest community room while services are performed.
  • All large deliveries of furniture and other items must be scheduled with Security at least 24-hours in advance. Security will escort large deliveries to the appropriate building, disinfect items coming off the truck, and before entering the building or the Member’s home.
  • Disposable sanitation supplies will be made available for cleaning. Staff will continue daily cleaning of equipment and the facilities. Member volunteers will monitor these activities outside of normal staff hours.

General Wellness Guidelines to Follow:

  • Practice social distancing measures and maintain a distance of at least 6 feet from others.
  • We ask Members, their guests, employees, and anyone entering or visiting our campus to wash their hands frequently with hot soapy water for at least 20 seconds.
  • Sneeze or cough into a tissue and discard immediately, washing your hands soon after. If a tissue is not available, sneeze or cough into your elbow.
  • Eat well and rest well.
  • If you develop symptoms of Coronavirus, call your personal physician or the Wellness Clinic immediately. If necessary, we will send a medical professional to your home for evaluation and next steps. Do not come to the Wellness Clinic without an appointment.
  • Avoid directly touching any surface that may have been touched by another person. Examples are doorknobs, handrails, elevator buttons, and other surfaces. If you do touch a surface, wash your hands as soon as possible.
  • Frequently touched surfaces in the common areas and residential buildings will be disinfected three times a week.
  • Avoid unnecessary traveling or being in contact with someone who has traveled recently.
  • Remain sheltering-in-place through the Governor’s Executive Order for those that are medically fragile or over the age of 65.
  • Any Member who has a hospital visit, emergency room visit, or urgent care visit will be required to quarantine in their home for 5 days. On the 6th day they are expected to get tested for Coronavirus and remain quarantined in their home until negative results are known. Park Springs will provide testing to any employee or Member that feels they have had exposure to the virus.
  • Members who are simply going to a routine doctor visit do not have to quarantine upon returning to campus. For the safety of our campus, our team does ask that you are mindful to wear a mask and social distance during your doctor visit.
  • The Wellness Clinic will focus on sick visits, urgent needs, and seeing Members in their homes.

A Staff That Goes Above and Beyond