Closer Look With Rose Scott: Isakson Living’s Chief Operating Officer Reflects On Park Springs’ Progress, Challenges One Year After Lock-In

On the one-year anniversary of the lock-in at Park Springs, where 75 staff members agreed to live on campus 24/7 with their members at the life plan community for 75 days during the COVID-19 pandemic, Donna Moore sat down with WABE’s Rose Scott to reflect on the progress and challenges of the past year.

Moore shared Park Spring’s commitment to the household model of person-centered care and how it handled COVID-19 vaccine hesitancy through education and a personal approach to each employee’s concerns. She also discussed plans of how Parks Springs will continue to be creative while putting their members’ health and safety first.

“We became our members’ second families, and they became ours,” said Moore.

Moore shared how she missed her family during the 11-week lock-in and how emotional her reunion was at the end of the lock-in. That experience inspired her to want to find a way to make those reunions come true for their members as well. First in-room family visits took place at Park Springs’ assisted living, long-term care and memory care on March 15, almost one year after the life plan community locked-in.

“It is a calling, and I work with people who have been called to serve seniors,” Moore said.

To hear the interview online, visit the WABE webpage here.